GENERAL TERMS AND CONDITIONS
Jan Hotels values your privacy. We want you to be confident in using this site and other Jan Hotels individual sites especially to make your online reservations and in connection with your stay in one of our hotels. We are very much aware of your concerns about the confidentiality of your information, and we have no desire or intent to infringe on your privacy.
Information on your personal data processing you can find here.
In case you wish to send/delete your personal data, please fill in the form here and send it to the email firstname.lastname@example.org.
All of the information contained in this website and Jan Hotels individual websites, including the site design, graphics, and text, are the copyrighted property of Jan Hotels. Any other trademarks, company names, product names, and/or logos set forth on this website are the property of their respective owners.
Best rate Guarantee policy
Book your next stay in one of our fabulous Prague or Český Krumlov hotels directly with us!
We guarantee the lowest rates for Jan Hotels on the internet on our official websites. No better rate will be offered elsewhere online for your choice of hotel, dates of visit, number of guests, room type, and board basis. No booking fees apply on our websites. We guarantee safe and secure transactions while booking online.
Found a better rate elsewhere online prior to – or within 24 hours of – booking your hotel? Contact us and we will be glad to honor that confirmed lower rate.
Please note that our Best Rate Guarantee does not include packaged rates or reservations booked via opaque or auction sites.
To resolve disputes with our company Bohemia Properties a.s. concerning the services sold by our company, there is the possibility of alternative dispute resolution. The competent authority for discussing these disputes is the Czech trade inspection (www.coi.cz).
In case of disputes concerning the services sold by our company Bohemia Properties a.s. through our websites, there is the possibility of online dispute resolution. For this kind of resolution, you can follow up the domain http://ec.europa.eu/consumers/odr/.